The easy way to judge a MCPCB manufacturer [part 3]

Continue to learn the easy way to judge a MCPCB manufacturer.
This is the third parts of series articles.
Previous post Frank has introduced the experience and the certification of MCPCB manufacturer.
To ensure high quality of MCPCB board, not only related two factors above mentioned, but also related to MCPCB customer service.

Where is your customer service team located?

If you have asked two questions that previous post mention, you can pick some rich experience and follow MCPCB standards companies.
Please note that some MCPCB manufacturers don’t have a customer service team, just a sales team that occasionally performs customer service duties.
Most of them were small MCPCB manufacturers or trade companies.

The aim of asking MCPCB manufacturer customer Servier question

During most of the MCPCB manufacturing process have some engineer questions, and all of those engineer questions have to special customer service team to answer. And this solution was use of most big brand MCPCB manufacturers.
This question is great for customers that value ongoing communication and long-term relationships with their manufacturers, especially if time-zone delays or language barriers make it impossible to get the service they deserve.

MCPCB experts suggest others tips:

• The easy way to judge a MCPCB manufacturer series articles
• What makes your company unique?
• Can your pricing compete with offshore circuit board manufacturers?
• Where do you manufacture your circuit boards?
• Where is your customer service team located?
• What are your MCPCB certifications?
• How many years have you been in business?